Nurse Coordinator (Clinical, Bilingual)

Description

Make a difference in the lives of hundreds of underserved Arlington, Virginia residents by joining a vibrant team of non-profit professionals who strive for excellence. Arlington Free Clinic was established 25 years ago to provide free, high-quality healthcare to low-income, uninsured adults through the generosity of donors and volunteers. We offer comprehensive services onsite including primary and specialty care, behavioral health, and dental care.

We are looking for an experienced nurseto join our clinical team. We provide a strong nursing model with a unique combination of autonomy and collaboration. The Nurse Coordinator will play an essential role in ensuring high quality, patient-centered care management for our patients, in collaboration with other members of the clinical team, both staff and volunteers. In this setting you will become familiar with patients and work closely with them to actively manage their health care.

You will be responsible for:

• Assessment/triage of walk-in patients, planning their care and documenting in the electronic medical record (EMR)
• Scheduling patient appointments and organizing pre-appointment workup as ordered
• Educating patients on managing symptoms, medications, and self-care, using teach back and motivational interviewing methods
• Coordinating patient care with support of Medical Assistants and Nurse Managers
• Working with the Director of Clinical Services to develop and manage a panel of patients with chronic diseases
• Supporting clinic volunteers in their roles
• Managing electronic medical records and health care data
• Supporting our fundraising team with information for grants and helping with fundraising activities

We are looking for someone who:

• Enjoys working independently and collaboratively, as part of a team.
• Already has experience with or is excited about working in a safety-net clinic
• Is motivated to initiate, build, and sustain relationships with patients, staff and volunteers.
• Is highly organized and can coordinate a variety of tasks simultaneously
• Knows how to manage stress in a positive manner.

We might be a good fit for someone who:

• Likes to be challenged to use critical thinking skills to ensure high quality patient care
• Is curious about how to overcome barriers to improving healthcare for the uninsured
• Prefers a Monday to Friday schedule and an 8-hour workday
• Enjoys working in a team environment

Requirements:

• Registered Nurse (Associates Degree or higher), current Virginia license
• Minimum 3 years’ work experience in healthcare setting
• Bilingual in English and Spanish (strongly preferred)
• Current BLS certification
• Skilled in both verbal and written communications
• Experience using an EMR and proficient in basic MSOffice software

Those interested should send a cover letter and resume to Surekha Cohen, Director of Clinical Services: [email protected]

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Behavioral Health Program Manager (Bilingual Spanish)

Make a difference in the lives of hundreds of low-income Arlingtonians by joining a vibrant team of non-profit professionals who strive for excellence.Arlington Free Clinicwas established 25 years ago in Arlington, VA, to provide free, high-quality healthcare to low-income, uninsured adults through the generosity of donors and volunteers. We offer comprehensive services onsite including primary and specialty care, behavioral health, and dental care.

We are looking for a full-time, bilingual mental health professional to oversee and expand our Behavioral Health program and deepen the integration between behavioral health and medical services.  The Behavioral Health Program Manager will play a lead role in increasing access to behavioral health services by ensuring delivery of high quality, patient-centered care, addressing barriers including sociocultural factors, working with the clinical team to develop strategies for integration, recruiting and managing volunteer clinicians, and collecting and managing data on program provision and quality. The candidate with appropriate credentials could also provide patients with mental health services.

You will be responsible for:

• Leading the expansion of AFC’s behavioral health program including conducting and acting on the findings of a program assessment focused on improving access to behavioral health services and integrating behavioral health and medical services. 

• Overseeing the behavioral health program including:
  • Evaluating and triaging patients who walk in with immediate mental/behavioral health concerns, who are referred for mental health screening during other clinical encounters, or who screen positive on the routine mental health screening tool, and developing a plan of care for appropriate and timely treatment in partnership with clinical team
  • Scheduling patients for counseling and psychiatry appointments appropriately, contacting providers and patients (delegating calls to other staff as needed), and conducting pre- and post-appointment chart reviews including prescriptions and related medical management.
  • Assisting with management of psychiatric prescriptions between visits to ensure prescriptions are filled and renewed in a timely manner and that volunteer providers are aware of any patients concerns
  • Recruiting and managing behavioral health volunteers (counselors, psychiatrists) including developing and maintaining schedules, training on use of electronic medical record, matching provider areas of expertise with appropriate clients, coordinating language interpretation services as needed with the Director of Volunteer Services, and providing support as needed.
  • Working with community partners/universities to recruit and manage student interns (Program Manager could provide direct supervision as appropriate)
  • Provide supervision and professional support to staff counselor, case manager and behavioral health program assistant and work with them to ensure timely access to counseling services, social services in the community and referrals to bilingual community resources like Alcoholics Anonymous, Department of Human Services programs, etc. 
  • Managing and promoting behavioral health and wellness group classes and programs – yoga, women’s group, cancer support services, domestic violence support services, firearm safety, etc. 
  • Ensuring patients with serious mental illness are referred to the County Behavioral Health program or other agencies as appropriate.
  • Working with Department of Health on substance abuse Screening, Brief Intervention and Referral to Treatment (SBIRT) for Clinic patients

• Assisting development department with management and reporting for Behavioral Health program grants

• Working with partner organizations to coordinate patient services as appropriate, develop joint programs, and manage shared staff

• Providing ongoing education for clinic staff and volunteers on relevant behavioral health issues and organizing in-service opportunities with community organizations

Requirements:

• LCSW, LMFT, LPC or Registered Nurse with experience in mental health preferred
• 2-3 years of experience in behavioral health preferably in a safety net clinic setting
• Experience in program management
• Bilingual in English and Spanish (strongly preferred)
• Skilled in both verbal and written communications
• Experience using an electronic medical record and proficient in use of Excel

Those interested should email and cover letter and resume to Surekha Cohen, Director of Clinical Services: [email protected]

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The District of Columbia Nurses Association (DCNA) accepts online job listings for medical career services positions. Job notices are available for $100.00 for 30 days.  Listings must be submitted as text only (no graphics) with a limit of approximately 300 words.  DCNA reserves the right to edit all job notices for length.  DCNA reserves the right to accept or reject all job postings.  Job Postings payment is payable by credit card only.  To post a job online, please contact Veronica Burnett at [email protected] or call 202.244.2705.  

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